G.U.I.D.E™ Practitioner's Toolkit

📦 G.U.I.D.E™ Practitioner’s Toolkit

From Mapping to Measurable Impact

Transform the way you design and deliver customer experiences with the G.U.I.D.E™ Practitioner’s Toolkit, a complete, actionable playbook for Grab, Understand, Influence, Deliver, and Empower.

Whether you’re a CX practitioner, consultant, or business leader, the Toolkit gives you:

🚀 Proven, non-linear methodology that works across industries and markets.

🚀 Ready-to-use templates for journey mapping, touchpoint planning, and outcome tracking.

🚀 Clear KPIs to measure CX success from first interaction to brand advocacy.

🚀 Scalable application  from small business initiatives to enterprise-wide transformations.

Special Launch Offer Founder’s Edition (USD 580)

Join our founding cohort, help shape the model with real-world case studies, and get direct consideration for licensing.* Founders also enjoy priority access to become G.U.I.D.E™ Performance Partners for consulting engagements.* (Standard Price: USD 800)

Format: Digital delivery (PDF, XLSX, MP4) + lifetime updates to included documents

📥 Get the Toolkit and start building experiences your customers will remember, recommend, and return to.

Terms of Use

By proceeding with your purchase, you confirm that you have read and agree to our Terms of Use and understand that all digital sales are final.

Refund Policy

Due to the nature of this product as a digital download, all sales are final and non-refundable.

We encourage you to review the G.U.I.D.E™ Customer Journey Framework Whitepaper before purchase. This whitepaper provides a comprehensive overview to help you determine if the framework aligns with your needs.

For our Founding Cohort, we value your trust and early support. If you encounter issues or feel uncertain after purchase, we welcome an open conversation. While we cannot guarantee a refund, we are committed to finding a resolution where possible.

For support, please contact: andrewwh@fountaincove.co or schedule a call with us. 

🧠 “Not sure if this is for you? Download the free G.U.I.D.E™ Whitepaper first to explore how the framework works in real-world scenarios.

Licensing Notice: This package is licensed for internal use only by the purchaser or authorized organization. All materials are protected under copyright by Andrew WH or Yong Wei Hong, with commercial or external usage requiring express written consent.

* Terms and Conditions applied