Refund policy

Refund Policy

Due to the nature of this product as a digital download, all sales are final and non-refundable.

We encourage you to review the G.U.I.D.E™ Customer Journey Framework Whitepaper before purchase. This whitepaper provides a comprehensive overview to help you determine if the framework aligns with your needs.

For our Founding Cohort, we value your trust and early support. If you encounter issues or feel uncertain after purchase, we welcome an open conversation. While we cannot guarantee a refund, we are committed to finding a resolution where possible.

For support, please contact: andrewwh@fountaincove.co